- EstablishedAura Play Casino
- LicenceCuraçao (Gaming Curaçao)
- CurrencyAUD
- Game TypesSlots, Live Tables, Jackpots, Crash, eSports
How to get in touch
The main way to contact Aura Play Casino is by email. Send your request to support@auraplaycasino.click and explain what you need help with. Our support team will review your message and provide information relevant to your question. Replies are usually sent within 24 hours, although response times can vary depending on the nature and complexity of the request.
You can contact support about common account and gameplay matters, including:
- Account access, profile details and verification questions.
- Deposit, withdrawal and payment-related queries.
- Questions about bonus terms or other promotional conditions.
- Technical problems affecting the website, account or gameplay.
- Responsible gambling requests, including help with account controls or taking a break.
What to include in your message
To help support identify your account and investigate the issue faster, include your account email address or username, a short description of the problem, and any relevant details such as the date or section of the website involved. If the issue is visible on screen, attach screenshots where relevant. Do not send passwords or other sensitive security information by email.
Please send one clear message about each request where possible and allow reasonable time for a reply before sending follow-up messages. For responsible gambling matters, contact support as soon as you need assistance so your request can be reviewed appropriately.
